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84 Pitt Street, Palmerston North

Opening Hours: Mon, Tues, Wed, Fri: 8.00am - 6:00pm
Thursday: 8.00am - 7.00pm
Saturday: 9.00am - 5.00pm
Sunday: 10.00am - 3.00pm
06 357 5887


Pet Doctors’ Vets and Vet Nurses share your passion for pets, because your pets, our patients, are our world.
We’re dedicated to making that world happier and healthier.


We will always put your pets health and wellbeing first and are very fortunate to work alongside a bunch of the most dedicated vets, vet nurses and customer care people in the country.

The expertise and the latest equipment and high level of staff training that is available ensures that this is the only place we want to work. We are proud of our pain-free policy that ensures that all pets go home post-operatively with long acting pain relief.

Full medical & surgical facilities

Experienced team

Air-conditioned clinic

Off-Street parking

Radiology on site

Routine treatments

Emergency treatment

Routine Surgery

Orthopaedic Surgery

Dental facilities

House Calls & pick-up service
Dietary advice

Weight Checks

Pet Supplies and food


Puppy Preschools

  • Dr Claudia Ugarte
  • Dr Jenny Clarke
  • Dr Mary Hyndman
  • Georgia Millar
  • Haley Lethbridge
  • Katey Donaldson
  • Megan Bastick
  • Sjaan Neilson
Dr Claudia Ugarte

Dr Claudia Ugarte

Veterinarian - BVSc, PhD

Claudia is originally from Argentina where she gained her first degree in veterinary science. She came to New Zealand in 1989 and completed a veterinary degree at Massey University and PhD in Companion Animal Clinical Nutrition. Claudia worked in research and teaching at the Centre for Feline Nutrition at Massey University for three years before joining the team here. Her main interests are feline and canine nutrition, and internal medicine, especially in elderly pets. Claudia has three dogs and one cat at home and enjoys good wine and food, travelling and going to the gym.

Dr Jenny Clarke

Dr Jenny Clarke

Veterinarian - BVSc

Jenny graduated from Massey in 1986 and worked briefly in a mixed animal practice before changing to small animal only. She owned a small animal practice for three years but now enjoys working part-time leaving more time for her family of four and menagerie of pets and farm animals. Jenny enjoys riding her horses and competes in showjumping and dressage.

Dr Mary Hyndman

Dr Mary Hyndman

Mary is originally from Canada and came to New Zealand to travel and pursue a veterinary career. She graduated from Massey University in 2011 and spent her first 3 years in rural practice in the South Island. She enjoys all aspects of companion animal practice, particularly surgery. Outside of work she enjoys running, tramping, and playing netball.

Georgia Millar

Georgia Millar

Veterinarian Nurse - DVN

Georgia graduated from Massey University and started working at Pet Doctors in December 2014. She is originally from Wellington and grew up wanting to work with animals for her whole life. Georgia has a Golden Retriever called Baxter at home and a pet rat called Hazel. Her interests include baking, travelling, reading, and relaxing at home with friends.

Haley Lethbridge

Haley Lethbridge

Customer Relations

Haley has two rescue dogs and four cats as part of a big household. She has always been an animal lover and loves being able to help every day with everyone’s fur-babies! She enjoys the variety that Pet Doctors brings to customers and staff alike; there is always something new to learn.

Katey Donaldson

Katey Donaldson

Katey graduated from UCOL in 2011 and has been working full time at Pet Doctors ever since and loving every moment of it. She is a dog fanatic and has two dogs of her own – Bella a Labrador Retriever cross and Jessie a 15 year old terrier. Katey went to Tonga in 2013 to help South Pacific Animal Welfare desexing and vaccinating the animals on the island. She is passionate about volunteer work and animal conservation.

Megan Bastick

Megan Bastick

Veterinarian Nurse - DVN

Megan graduated with distinction from Massey University and started working at Pet Doctors in December 2014. Her favourite thing about working in the veterinary industry is that each day is different, and her patients keep her smiling. Outside of work she enjoys playing netball, spending time with friends and family, and reading a good novel. Her family cat (who runs the house) is called Piggles.

Sjaan Neilson

Sjaan Neilson

Veterinarian Nurse

You’ll find Sjaan doing all sorts of nursing and administrative stuff but one of her favourite roles is surgical and anaesthetic nursing. Sjaan is married to Sam and they have two beautiful daughters called Hannah and Beth. They share their home with their Great Dane Argo, two cats called Sugar and Jazza and a bunny named Blaze. Sjaan was born and bred in the Manawatu and grew up on a dairy farm at Oroua Downs.

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Sharing your passion for pets.

Your pets, our patients, are our world.

We're dedicated to making that world happier and healthier.