The Pet Doctors Promise  

Here is our Pet Doctors promise to you, the pet parent:

* We understand the human-animal bond. We know pets are an important part of the family. We respect and understand the special bond between people and their pets (and most of our team members are pet parents too).

* We keep you involved in your pet's care. Good communication with you, the pet parent, is an important part of our job. Whether it's a regular check-up, or discussing more serious issues; we will explain things clearly and honestly. We promise to keep you informed every step of the way.

* A team-based approach to caring for your pet. Your Pet Doctors clinic is part of a wide network of knowledge and resources. From homeopathy to dermatology, we have team members within Pet Doctors who can share their specialist knowledge and skills.

* A commitment to wellness. Pet Doctors has a strong philosophy of helping all pets "live young to an old age". That means we focus on wellness and preventing health problems before they occur. Every two months, your Pet Doctors clinic offers a different wellness programme.

* A nationwide presence. If you're travelling around the country - or even moving cities - you'll have peace of mind knowing there's another Pet Doctors clinic you can visit. And because we already know your pet, and their medical history, both of you can feel right at home!

* Exclusive promotions, offers and discounts. With our combined buying power, we're able to offer exclusive benefits to our clients. For instance, our regular Wellness promotions are designed to benefit your pet, while also saving you money. 

* Making a difference in animal welfare. As a client of Pet Doctors, you'll be helping other animals less fortunate than your own much-loved pet, via the Pet Doctors Animal Care Trust.